The ideal candidate is:

• Experienced – 2+ years in a customer-facing position, preferably supporting a SaaS product

• Fluent in Spanish

• Tech-savvy with experience using a variety of software platforms - CRM experience a plus

• An outstanding communicator with excellent listening abilities

• Naturally curious

• Able to multi-task and self-motivate

• Highly organized and detail-oriented

• Passionate about client satisfaction

• A skilled problem-solver

• Comfortable interacting with senior management

• Knowledgeable about or experienced in residential real estate, specifically rental transactions (not required, but very helpful)

• Experienced with Sales Force (not required, but a plus)

Your day-to-day:

• Support customer onboarding, working with multiple parties to ensure success

• Provide ongoing customer support and build relationships with key customers

• Motivate customers by providing platform education and best practices

• Liaise between clients and relevant Rental Beast departments, helping to solve both technical and non-technical client issues

• Prioritize daily tasks based on customer needs

• Work in collaboration with other Rental Beast departments to ensure customer delight

What Rental Beast Offers:

Competitive compensation, plenty of time off, a shiny new computer, etc.

The real reason you want this job is the opportunity to join a high growth company; the opportunity to make an immediate and critical impact; the opportunity to interact daily with top clients and influence product creation.

Rental Beast is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.